What's new? This web site! It's been a long time coming and not yet complete, but it's up and running. Yes!
Those of you who are familiar with us will see we've adopted a new graphic identity, and that some new features have been added to the desktop applications. We are working toward the release of an entirely new version for all three applications, and this should be complete by the end of the year.

We are looking for input from YOU!

Let us know what's on your wish list.
Desktop
Lots of online training! We have been using GoToMeeting® for the past year and a half, and it has proven to be a great solution for this, as well as for general customer support, work sessions, presentations and product demos.

In late April I was in New York for several days to do on-site training. The half day sessions are great because in them I can work in person with entire project teams, discuss best practices insider tips and boost productivity. When there is time remaining after session, I often work with individuals one-on-one focusing on specific issues. I hope to do more of this in the coming year.

Best wishes, Jacqui
On the brain
In spite of our current economic situation, the architectural firms I talk with (informally) tell me their projects continue to move forward, and clients are paying their bills as usual. It would be interesting to know more. Anyone interested in a survey on this topic?
Fields of (good) questions:
Q: My client has asked for a copy of our completed room data sheet information in electronic form. What's the best way to do this?
S.E., Chicago

A: If your client only needs to view or mark-up the reports on screen, the easiest and quickest way is to save the set of final reports as .pdf files. If your client wants to be able to edit and recalculate totals you should find out what format they prefer - a simple export routine can be added to the application to create a deliverable file in just about any file format.
Q: We're upgrading to Office 2007 soon. Will the Earnest applications we use need to be upgraded too?

A: No upgrade should be necessary, although if you plan to reinstall the Earnest desktop application files you may want check with us to confirm that you have the latest version. Update and replacement files are free to Subscribers, otherwise there is a minimal charge.
What's coming.
Election day is November 4th.
Exercise your right to VOTE!
Subscribers Site
Tuesday, October 21, 2008

Our next internal project is to launch the new "Subscribers" site. This will be a log-in section of this site, providing access to expanded information, user's guides and tips, and online services to our customers.
If your firm has an active support subscription, information about this will be going out to you soon. If you are not sure if your subscription is up to date, want to become a subscriber, or want to update the license contact name and email address of record, don't hesitate to call or send us an email.
Online Surveys for SRP
Tuesday, October 21, 2008

In development and never far from my thoughts. SaaS is rapidly becoming the preferred model for applications development from here on out. Our plan is to move forward with the initial release of srpQ , followed by our other three applications, which will be re-built from the ground up. If you have ideas about how we might increase funding for development of our SaaS products we would love to talk to you!
Milestones
Tuesday, October 21, 2008

Congratulations to Corey Greer, SOM NY on delivery of her latest project - October 9th, a 20", 9lbs, 1oz baby girl.

Catherine Haley has joined HOK's DC office as Principal | Director of Interiors.

HLW's Fran Goldstein and family have relocated to Portland OR.

If you have an announcement or milestone you would like to share please let us know.
Contact Us | What's New | Subscribers Lounge